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Ordering Information

***The next date on which I intend to make a postal depot trip is Thursday 21st of January This date is not guaranteed. Your order may be subject to delay. Please read the full information below.***

***For EU customers please read the information provide HERE.***
PayPal Acceptance Mark

The Online Store uses Paypal for your convenience and security. No Paypal account is required; purchases can be made using credit or debit cards.

Remember to click 'Complete your order' after going through the Paypal payment process and being redirected back to the Statuesque webshop. If you do not complete the order, no order will be placed and no money will be taken.

Once your order has been placed, you will receive both a Paypal receipt and an order confirmation email from Statuesque Miniatures. If you do not receive these emails (check your spam folder) please contact Statuesque Miniatures.

Please ensure you provide the correct address. Statuesque Miniatures cannot be held responsible for items lost due to incorrect address information.

Unless specifically marked as Pre-Order or Restock Pre-Order in the product listing, Statuesque Miniatures will only ever take orders for items we currently have in stock and ready to send. If a product can be added to the shopping cart, it is in stock.


Posting Dates

Since the Coronavirus lockdown came into effect in Scotland on the 23rd of March, I have been making one trip to the Royal Mail depot each week, rather than three trips to the Post Office.

The date of the next depot trip is shown above and listed on the website home page, and will be noted in your confirmation email. However, most orders are still posted within a couple of days, as only orders to be sent by tracked mail require a trip to the depot.

So far the longest time from order placed to dispatch has been one week, but I cannot guarantee that your order won't be subject to a longer delay.

You will receive an email once your order has been posted. Please remember to check your email spam folder for the posting confirmation email. Please allow 30 days for delivery to the UK, 60 days for the rest of the world.


Orders that are 'Returned to Sender'

If an order is delivered back to Statuesque Miniatures marked 'Return to Sender' due to insufficient or incorrect address (as entered by the customer when ordering), additional payment will need to be made by the customer, to cover the additional postage costs. Proof of postage and the 'return to sender' status of the order will be provided. Please ensure you enter your full and correct address when placing an order.

Postage and Packaging Prices

UK postage and packaging is charged at a flat rate of £2.50 per order for 1st Class Mail, regardless of how many figures are in that order.

Royal Mail Special Delivery can be chosen during the Checkout process for a flat rate of £7.75 per order, and a Tracking Number will be sent to you with your dispatch email. Orders of £50+ (not including P&P costs) will be sent by Special Delivery for the basic £2.50 P&P fee. Please note that selecting Special Delivery does not guarantee next day delivery. Due to Coronavirus restrictions and the closure of the local Post Office, I can only dispatch Special Delivery items once a week, on the date mentioned at the top of this page.

All international orders are priced appropriate to the Royal Mail's World Zones. See HERE for details.

Standard Mail to Europe (excluding certain countries*) starts at £3.75 for orders up to 55g, and £4.50 for all orders over 55g.

Tracked Mail (where available) can be chosen during the Checkout process, starting at £9.20 for orders up to 55g, and £9.40 for all orders over 55g. A Tracking Number will be sent to you with your dispatch email.

Countries in the Royal Mail European Mail Zone are: Albania, Andorra, Armenia, Austria, Azerbaijan, Azores, Balearic Islands, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Canary Islands, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Irish Republic, Italy, Kazakhstan, Kosovo, Kyrgystan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.

World Zone 1
Standard Mail to World Zone 1 (excluding certain countries*) starts at £4.85 for orders up to 55g, and £6 for all orders over 55g.

Tracked Mail (where available) can be chosen during the Checkout process, starting at £10.15 for orders up to 55g, and £10.75 for all orders over 55g. A Tracking Number will be sent to you with your dispatch email.

World Zone 2
Standard Mail to World Zone 2 starts at £4.85 for orders up to 55g, and £7.10 for all orders over 55g.

Tracked Mail (where available) can be chosen during the Checkout process, starting at £10.20 for orders up to 55g, and £11.75 for all orders over 55g. A Tracking Number will be sent to you with your dispatch email.

Countries in Royal Mail World Zone 2 are: Australia, Belau, British Indian Ocean Territory, Christmas Island (Indian Ocean), Christmas Island (Pacific Ocean), Cocos Islands, Cook Island, Coral Sea Island, Fiji, French Polynesia, French South Antarctic Territory, Keeling, Kiribati, Macau, Nauru Island, New Caledonia, New Zealand, New Zealand Antarctic Territory, Niue Island, Norfolk Island, Norwegian Antarctic Territory, Papua New Guinea, People's Democratic Republic of Laos, Pitcairn Island, Republic of Singapore, Solomon Islands, Tahiti, Tokelau Islands, Tonga, Tuvalu, US Samoa, Western Samoa.

World Zone 3 (USA)
Standard Mail to the USA starts at £4.85 for orders up to 55g, and £6.15 for all orders over 55g.

Tracked Mail can be chosen during the Checkout process, starting at £10.20 for orders up to 55g, and £10.95 for all orders over 55g. A Tracking Number will be sent to you with your dispatch email.

*Experience has taught me that it is best to send orders to certain counties only by International Tracked services (or if unavailable, International Signed). This ensures the best results for both the customer and Statuesque Miniatures. All orders to Brazil, CanadaRussia will be sent International Tracked Mail only. All orders to Mexico will be sent by International Signed Mail only, starting at £10.55 for orders up to 55g, and £11.55 for all orders over 55g.



If you want to return your purchase, please contact me within 14 days of receiving your order. The order must be posted to the address below (at your cost) within 14 days of when you declared your intent to return the order. Upon receiving the returned items, Statuesque miniatures will issue a full refund.

Return Address:
Andrew Rae
Statuesque Miniatures
6 Blarbuie Road
PA31 8LE
United Kingdom


Statuesque Miniatures Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.” Your payment information is taken by Paypal and is not passed to the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site.).


We share your Personal Information with third parties only to help us use your Personal Information, as described above.  For example, we use Ashop Commerce to power our online store--you can read more about the Ashop Commerce Privacy Policy here:  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Statuesque Miniatures, 6 Blarbuie Road, Lochgilphead, AGB, PA31 8LE, United Kingdom

© Andrew Rae 2010-2018. All rights reserved.